Grow invoicing and network management through PrimeLink
PrimeLink is the best billing software for internet providers, featuring hotspot, staff, and PPPoE portals, fiber tools, and automated payments in one platform.
PrimeLink is the best billing software for internet providers. It features a captive portal for hotspot users, a staff portal for your team, and a customer portal for subscribers who use PPPoE, alongside fiber optic tools and powerful management features. Everything you need to automate payments, control bandwidth, and support your users is included in one easy to use platform.
Run your ISP from your pocket
Our powerful mobile application lets you control your entire internet business directly from your phone. Track client connections, check payments, fix network problems, and sign up new users easily without ever turning on a computer.
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Live network updates See active subscribers, router health, and network status instantly as it happens.
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Easy billing & collections Confirm customer payments, send bills, and turn on disconnected accounts right away.
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Quick field setup Register new clients, pick their packages, and connect them straight from the field.
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Instant text & push alerts Get immediate warnings on your phone screen if a main tower goes down or payment fails.
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Direct customer support Chat with your subscribers, answer questions, and solve complaints while moving around.
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What makes PrimeLink Different from other billing systems?
Built specifically for Internet Service Providers to combine advanced network control, self-service portals, and staff management into one unified platform.
Hotspot & PPPoE RADIUS
Manage captive portals, broadband accounts, core routers, NAS devices, bandwidth profiles, and interactive fiber network maps from one System.
Automated Revenue & Invoicing
Handle seamless subscriber billing cycles, auto-renewals, automated statements, reconciliation of deposits, and field maintenance logs.
Inventory, Tickets & Portals
Track hardware assets and CPE stock, manage customer support tickets, capture prospective leads, and empower subscribers with self-service account portals.
Security, Roles & Community
Assign granular roles to staff members like field technicians, configure secure SMS notification gateways, audit logs, and connect with other operators.
Seamless regional collections for East African ISPs
Automate subscriber billing with unified local mobile money gateways across East Africa and international cards. Real-time webhook reconciliation instantly credits accounts and auto-restores network connectivity.
M-PESA Kenya
Safaricom STK Push
M-Pesa Tanzania
Vodacom TZ Rails
MTN MoMo
Uganda & Rwanda
Airtel Money
East Africa Region
Mastercard
Paystack / Visa Gateway
ClickPesa & pawaPay
Cross-Border Settlement
Engineered for ISPs scaling at high velocity
Built to handle heavy traffic, automatic setup, and crystal-clear network visibility.
1,450+
Networks powered globally
850K+
Active subscriber accounts
14.8M+
Secure logins every day
32.4M+
Daily active user sessions
99.98%
Guaranteed uptime
East Africa Live Power Grid
Real-time data flow and heavy internet traffic moving across top East African hubs right now.
Very High ▲ Peak Load
Strong ▲ Stable Flow
Heavy ▲ Rapid Growth
Steady ▲ Optimized
ISP Billing System Adoption
Regional distribution of Internet Service Providers actively running our billing platform.
Seamlessly connect your network routers
Integrate your hardware effortlessly. PrimeLink automatically connects with your gateway routers to manage active sessions, handle bandwidth queues, and restore internet access the moment a payment clears.
Supported Enterprise & ISP Router Hardware Ecosystem
Full automated API, RADIUS, and SSH billing integration across a broad range of core and edge routing models.
MikroTik (RouterOS)
RB941 (hap Lite), RB750Gr3 (hEX), hEX S, CCR1009, CCR1036, CCR2004, RB2011, RB3011, RB4011, and Cloud Core Router series.
Ubiquiti (EdgeOS & UniFi)
EdgeRouter X, EdgeRouter 4, EdgeRouter 12, UniFi Security Gateway (USG), UniFi Dream Machine (UDM), and UXG Pro series.
Cisco (IOS & IOS-XE)
Cisco ISR 800 Series, ISR 1000 Series, ISR 4000 Series, Cisco ASR 900 / 1000 Aggregation Services Routers, and Catalyst 8000.
pfSense & OPNsense
Netgate 2100, Netgate 4100, Netgate 6100, custom x86 gateway servers, and virtualized firewall routing instances.
Huawei (VRP)
Huawei AR120 Series, AR160 Series, AR200 Series, AR600 Enterprise Routers, and NetEngine AR series gateways.
Juniper Networks (Junos)
Juniper SRX300, SRX320, SRX340 Services Gateways, and Juniper MX Series Universal Routing Platforms.
